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| Common Problems/Opportunities |
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| How can I disable AOL Instant Messenger? |
| To remove AIM from your computer, see this article: "How Can I Remove AOL Instant Messenger?" (Windows only) To avoid receiving AOL Instant Messenger Registration or Sign On prompts, click the Setup button on the AIM sign-on screen. Select the General tab, then uncheck "Start AIM when Windows Starts." |
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| Why can't I alphabetize my bookmarks? |
| There is no automatic alphabetization for bookmarks. To rearrange the bookmarks by hand, go to Bookmarks and choose Edit Bookmarks. Then go to the View menu and choose By Name. You can now rearrange by dragging any bookmark, folder, or separator. You can also set up folders within your bookmarks by opening the File menu and choosing New Folder. See Also: Organizing Your Bookmarks |
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| How can I clear the Location |
| (Netsite) drop-down list of web sites (Windows only)? When you type a URL in the Location (Netsite) field, the name of the corresponding page is added to a drop-down list below the field. To see this list, click the arrow at the right end of the field. |
| To clear this list: |
| 1. Open the Edit menu and choose Preferences. |
| 2. Click the Navigator category. |
| 3. Find the Location Bar History at the bottom of the window. Click the Clear Location Bar button. |
| 4. Click OK. |
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| If you don't want a page to appear on this list, avoid typing the URL in the Location field. Instead, open the File menu and choose Open Page. Then type the URL in the dialog box. |
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| I can't find the Navigator window |
| If you're not sure you are in Navigator, click the Navigator icon (a ship's steering wheel) in the component bar. You can also choose Navigator from the Communicator menu. |
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| How do I clear the disk cache? |
| Because the cache holds the contents of all the pages that you have visited during the session, it can get full quickly. You need to clear the cache regularly to increase Navigator performance: |
| 1. Open the Edit menu and choose Preferences. |
| 2. Click the Advanced category and select Cache. |
| 3. Click the Clear Disk Cache button and the Clear Memory Cache button. |
| 4. Click OK. |
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| Can I navigate without using a mouse? |
| You can use keyboard equivalents for the Back and Forward buttons. Back: press Alt-left arrow (Command-left arrow on Mac OS). Forward: press Alt-right arrow (Command-right arrow on Mac OS). |
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| I'm stuck on a page: the Back button isn't working |
| Some pages contain code that prevents you from using the Back button. To go back, open the Go menu and select the listing that has a 1 next to it. |
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| April 27, 1999 |
| Copyright © 1994-1998 Netscape |
| Communications Corporation. |
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